Privacy Policy

Last updated: 2024-07-01

This page informs you of our policies regarding the collection, use, and disclosure of your data when you use our Vacationalicante.com services and the choices you have associated with your data.

We use your data to provide and improve our services. By using them, you agree to the collection and use of information in accordance with this policy. 

Data Collection And Use

We collect several different types of information for various purposes to provide and improve our services to you.

Types of Data Collected

Personal Data

When purchasing our subscription or when you use our services for free, as part of the process, we collect the personal information you give us. While using our services, we may ask you to provide us with Personal Data including:

• Email address
• First name and last name
• Your or Your Organization Address
• Phone Number

We may also collect certain information automatically through cookies and similar tools (see Usage Data and Tracking & Cookies below).

We use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the platform, or use certain other site features in the following ways:

• To improve and personalize the user’s experience and to allow us to deliver the type of content and service offerings in which you are most interested.
• To improve our platform in order to better serve you.
• To administer a contest, promotion, survey or other platform’s feature.
• To quickly process your transactions.

Usage Data

When browsing our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.  We may also collect information that your browser sends whenever you visit our services or when you access them by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our Vacationalicante.com services by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our services and hold certain information.

Cookies are files with small amounts of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our services.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data

vacationalicante.com uses the collected data:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To train machine learning models in support of our analytics and recommendation systems
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

Vacationalicante.com acknowledges that you have the right to access your personal information. We will retain your information as needed to provide you services.

We will retain your personal data on our servers or those of our service providers only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Vacationalicante.com will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Your Right

Vacationalicante.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes (via “vacationalicante@gmail.com”).

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via email (“vacationalicante@gmail.com”) as well. 

In certain circumstances, you have the right:

• To access and receive a copy of the Personal Data we hold about you
• To rectify any Personal Data held about you that is inaccurate
• To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to Vacationalicante.com

You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computer systems owned or controlled by us or our service providers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Vacationalicante.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Business Transaction

If Vacationalicante.com is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Vacationalicante.com may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Vacationalicante.com may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Vacationalicante.com
• To prevent or investigate possible wrongdoing in connection with the services
• To protect the personal safety of users 
• To protect against legal liability

Service Providers

We may employ third party companies and individuals to facilitate our services (“Service Providers”), to provide the services on our behalf, to perform Service-related services or to assist us in analyzing how our services are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics, Error Monitoring & Marketing

We may use third-party Service Providers to monitor and analyze the use of our services. Personal data is only shared with processors and/or third parties if this is necessary to carry out services for you.

• Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy and Terms webpage: http://www.google.com/intl/en/policies/privacy/

• Sentry

Sentry is used for error tracking within our platform. Errors are tied to a specific user account. For more information on what type of information Sentry collects, visit the Terms of Use page of Sentry: https://sentry.io/security/

Payments

We provide paid products and/or services within the services. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors (and payment integrations) we work with are:

• Stripe

Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

• Paynow

Their Privacy Policy can be viewed at: https://www.paynow.pl/pliki-cookies

How do we protect your personal data? 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server.  We protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data is only accessible through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We use appropriate data collection, storage and processing practices.

Your rights and managing your personal data 

In accordance with the GDPR, you have the right to request access to and rectification or erasure of your personal data and/or restriction of processing of your data and/or to object to the processing of your data on the basis of article 6 (1) (f) GDPR, as well as the right to data portability.

You can have access to your personal data by going to your account.

Here, you can also adjust or delete your personal data. If you need help adjusting or deleting your personal data, or if you want to request a restriction of processing of your data, object to the processing of your data or if you want to receive your data in a structured, commonly used and machine-readable format, you can also contact Vacationalicante.com by e-mail (“vacationalicante@gmail.com”).

If you have any questions, comments or concerns about how we handle your personal data, please contact us.

Vacationalicante.com

Parkowe Wzgorze 126

Mogilany, 32-031

Poland

“vacationalicante@gmail.com”